The growth of interest around and business use of chatbots continues to rise. They represent the future of customer communications and a key part of any business engagement process. New players enter this market in growing numbers, hoping to win deals with major brands, large enterprises and booming businesses to act as their key point of online engagement.
SnatchBot is a company with a singular focus on chatbots. One of the tides of technology powerhouse startups coming out of Herzliya Pituach in Israel, SnatchBot provides a bot-building platform. This allows the same underlying technology to work on a customer’s website, Facebook page, Slack or Skype account or other social media platform.
Any business with a digital strategy will be looking to include a chatbot feature, to save human customer service agent’s time and to improve the speed with which consumers or customers get the right information. But with many point solutions on the market, there is early-market chaos and confusion.
SnatchBot plans to eliminate much of that, providing omni-channel coverage with upcoming support for Telegram, Viber, Cisco Spark, Microsoft Team and many more. This single platform, working on any destination will enable businesses to focus on the quality of the chatbot, not worrying about integration. SnatchBot solutions can be built, tested and deployed for free on iOS, Android, Windows and most web APIs.