Zendesk Chatbot: all you need to know to create your own   A Zendesk chatbot is a very useful tool for automating conversations and making massive savings on the provision of Zendesk customer support or other conversational services. And now creating a Zendesk chatbot couldn’t be easier: it is a matter of seven straightforward steps (with no coding required) thanks to SnatchBot’s omnichannel pl...

How Conversational Commerce will Revolutionize Online Sales   Conversational Commerce has been gaining traction across retail and marketing over the last five years. As messaging and retail apps dovetail or become a single entity, and AI and chatbots become a stronger part of the marketing landscape, here’s how conversational commerce will change how everyone does business, and change what shop...

Chatbot Marketing Strategies to Grow Your Business   In many areas of life, your customers or prospects are already using chatbots in a growing number of capacities. This makes them a better candidate to act as the voice of your brand or company, and can help automate many of the processes that suck up marketers’ valuable time.     You don’t need to be a marketing expert to see the huge rise in...

Chatbots for Events - How to Automate Event Management   The events market faces a major crisis as everything from concerts to awards shows and weddings face extended delays or a slow restart. Those looking to recover, deliver innovation or make messaging improvements as the industry seeks to catch up with a massive lag in bookings can use chatbots and AI to help. The events industry around the...

WhatsApp Chatbots are Easy and Powerful with SnatchBot   Billions of people are using WhatsApp and the tool is becoming more and more popular as a quick and easy way to form groups and share information. For businesses, it is vital to be a part of the WhatsApp ecosystem and that means having WhatsApp chatbots. The scale and volume of activity on WhatsApp means that only that automation of commu...

Voice Chatbots - A Better Customer Experience   Voice chatbots are chatbots that can speak aloud. Most chatbots are text-based and require the user to read off a screen. But more and more people want to talk to their software and interact just by using voice.   Chatbots are no longer just a text experience as developers add text-to-speech and speech-to-text tools enabling bots to be accessed th...

Top 10 Chatbot Benefits for Your Business   There are plenty of stories around chatbot success, but what are the specific benefits for your business? We take a look at how they can have an impact and how a company of any size can benefit.   Chatbots have emerged into the business landscape over the last four or five years, appearing on the home pages of websites, within apps and across Facebook...